Shop with peace-of-mind
We take great care to select products that we are happy to dive with ourselves. We test all our retail items in the water to ensure they meet our high quality standards and to be sure we understand their capabilities. If you are unsure which product will meet your requirements, please contact us and we will advise you on the best choice.
Easy Delivery and Worry-free Returns
- Freestyle Divers LLC will NOT deliver or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
- We deliver our Products to all Countries and mainly UAE. Shipping will be performed by a third-party courier.
- For in-stock products, we aim to ship to UAE destinations within 2-3 days.
- For international deliveries, we will provide an expected delivery date for each order, although customs and import procedures may cause delays that are outside the control of Freestyle Divers LLC or its third-party courier. In addition, the prices for products will not include UAE sales tax for export orders, any sales or import taxes will be paid by the customer at the point of import. Freestyle Divers LLC and its third-party courier takes no responsibility for payment of local sales tax or import duties.
- Equipment can be collected free of charge by appointment at the dive center or in Dubai.
- For shipment to a UAE or export delivery address, the delivery fees will be calculated according to the most cost effective or time effective transporter available, depending on the size and weight of the ordered products. These costs will be communicated at the time of order.
- Upon delivery, you must ensure you sign and date the delivery-note or electronic delivery form provided by the transporter.
- Splitting an order into multiple shipments/deliveries may result in multiple postings to the cardholder’s monthly statement.
- Orders are prepared within 24 hours of order receipt. Approved orders will be shipped once full payment has been received.
- If an ordered product is not in stock or is otherwise unavailable, we will not process payment and will contact you to determine which action to take. This could be a cancellation of the ordered item, an agreement to wait for the item to be restocked or substitution of a similar product.